Help Center
Guides for hosts and participants. Can’t find an answer? Email us from the contact link in any email we send.
- Set up your first raffleCreate a raffle in about five minutes — template, prizes, how people join, and publish.
- Run the draw on a projectorOpen the Stage on the big screen, control it from your phone, and reveal winners live.
- How the fairness proof worksWhy nobody — not even the host — can pick the winner, and how anyone can check.
- Joining a raffleHow participants enter with a stub, a voucher code, an invite or a link — always for free.
- Claiming a prizeWhat happens after you win, and how hosts confirm hand-over.
- Passes and refundsPay per raffle, not per month. How caps, upgrades and refunds work.
- Your data as a participantWhat we collect, what hosts see, and how to download or delete your data.
- Safety and reporting a raffleSpot a fake raffle, and report one that asks for money or personal details.